Equal Opportunity

At Titan Global Enterprises Inc., we are dedicated to creating an inclusive environment that supports accessibility, respect, and equal opportunities for all individuals. As the operator of the Ybor City Museum event venue, we acknowledge both the importance of providing access to all guests and the unique challenges posed by the museum’s historic designation. Our goal is to balance the preservation of the museum’s historical integrity with the need to make our venue accessible and welcoming to everyone.

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As a historic property, certain architectural features of the Ybor City Museum may pose challenges in fully complying with modern accessibility standards. However, we are committed to ensuring that all visitors have access to the venue’s services and spaces to the greatest extent possible. Our approach includes:

• Reasonable Modifications: Where structural alterations may compromise the historical significance of the museum, we implement reasonable modifications and accommodations to facilitate accessibility, such as portable ramps, alternate routes, and assistance from staff.

• Physical Access: Although some historic elements may limit full physical accessibility, we ensure that key areas of the venue, including entrances, public spaces, and restrooms, meet accessibility standards to the greatest possible extent.

• Site-Specific Accommodations: We provide site-specific information on accessibility features in advance, including information on accessible entrances and routes, to help guests plan their visit.

 

Accommodations for Guests with Disabilities

We strive to offer accommodations that address the needs of guests with disabilities while respecting the historic nature of the venue. Our accommodations include:

• Mobility Access: For areas that are less accessible due to historic preservation, we provide alternative solutions, including assistance from staff, alternate routes, and seating arrangements that ensure all guests can enjoy events.

• Visual & Hearing Impairments: Assistive listening devices, large-print materials, and audio description services may be available upon request. For guests requiring sign language interpretation, we request advance notice to arrange appropriate services.

• Service Animals: Service animals are welcome in all publicly accessible areas of the venue.

 

 

Inclusive Practices

We are committed to fostering inclusivity and ensuring that everyone feels welcome at the Ybor City Museum event venue:

• Diverse Hiring Practices: We actively work to ensure a diverse workforce, reflecting the community we serve. Our hiring and employment practices prohibit discrimination based on gender, race, disability, age, sexual orientation, or any other protected characteristic.

• Cultural Sensitivity Training: Our staff undergoes regular training on cultural awareness, disability etiquette, and inclusive customer service to provide a respectful and welcoming environment for all guests.

• Customizable Event Experiences: We work with event organizers and vendors to accommodate specific needs, including dietary restrictions, religious observances, and other accessibility requests.

 

Continuous Improvement and Compliance

Titan Global Enterprises Inc. is committed to ongoing evaluation and improvement of our accessibility and inclusion efforts. We will review this policy annually to ensure compliance with both accessibility regulations and preservation standards for historic properties. We will continue to explore innovative solutions that allow us to honor the historical significance of the Ybor City Museum while maximizing accessibility for all guests.

This policy reflects our commitment to balancing the preservation of Ybor City Museum’s historic character with the need to ensure accessibility and inclusion for all.

 

Communication and Feedback

We value feedback and suggestions from our guests regarding how we can improve accessibility and inclusion at our venue. To provide feedback or request accommodations, please contact our team:

Contact Information:

Angela Gennari, Accessibility & Inclusion Liaison

Phone: (888) 848-2640

Email: events@yborcitymuseum.com